Privacy Policy

1. Information We Collect

Information you provide directly

• Account information — Full name, email address, phone number and password when you register
• Order information — Shipping address, billing address and payment method details
• Communications — Messages you send us via contact forms or email
• Social login — Name and email from Google or Facebook when you sign in via those services

Information collected automatically

• Device data — Browser type, operating system, device type, and screen resolution
• Usage data — Pages visited, time spent on pages, links clicked, and referring URLs
• Location data — Approximate location based on your IP address
• Cookies — Session cookies and preference cookies (see Section 4)

2. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders, including sending order confirmations and shipping updates
• Create and manage your account on our platform
• Provide customer support and respond to your queries
• Send promotional emails and offers (only with your consent)
• Improve our website, products and services based on user behaviour
• Detect, prevent and address technical issues and fraudulent activity
• Comply with applicable legal obligations

3. Sharing of Information

We may share your information with trusted third parties only in the following circumstances:

• Delivery partners — To ship your orders (name, address, phone number)
• Payment processors — To securely process your payments (we do not store card details)
• Analytics services — Aggregated, anonymised data to understand site usage
• Legal authorities — When required by law, court order or government regulation

All third-party service providers are contractually obligated to protect your information and may not use it for any other purpose.

4. Cookies & Tracking

We use cookies to enhance your experience on our website. Cookies are small text files stored on your device.

Types of cookies we use

• Essential cookies — Required for the website to function (e.g., keeping you logged in, your cart contents)
• Preference cookies — Remember your settings and preferences
• Analytics cookies — Help us understand how visitors use our site

You can control cookies through your browser settings. Disabling essential cookies may affect the functionality of our website.

5. Data Security

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it, including:

• SSL/TLS encryption for all data transmitted between your browser and our servers
• Encrypted storage of passwords using industry-standard hashing
• Restricted access to personal data — only authorised personnel can access it
• Regular security audits and vulnerability assessments

While we strive to protect your information, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password for your account.

6. Your Rights

You have the following rights regarding your personal data:

• Right to access — Request a copy of the personal data we hold about you
• Right to correction — Request correction of inaccurate or incomplete data
• Right to deletion — Request deletion of your account and associated data
• Right to opt-out — Unsubscribe from marketing emails at any time
• Right to data portability — Receive your data in a commonly used format

To exercise any of these rights, please contact us at info@aartiornament.com. We will respond within 30 days.

7. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we make significant changes, we will:

• Update the "Last updated" date at the top of this page
• Notify registered users via email
• Display a prominent notice on our website

Your continued use of our website after any changes constitutes your acceptance of the updated Privacy Policy.